FAQs

Contact Information:

323-804-3388 or 323-828-4306

http://www.crackofdawncatering.com/

alan@crackofdawncatering.com

 

Q: What is the price for regular school lunch?

A: School lunch prices can be found within our system. Please log in, create an account, and check out our menus to see our prices. 

Q: What is the price for large school lunch?

A: School lunch prices can be found within our system. Please log in, create an account, and check out our menus to see our prices. 

Q: What is the price for a faculty member's school lunch?

A: School lunch prices can be found within our system. Please log in, create an account, and check out our menus to see our prices. 

Q: What is the school ordering deadline?

A: All lunch orders must be placed 48 hours by 6:00 p.m., before your scheduled lunch service. We will not accept late orders.

Q: How do I cancel a meal?

A: To cancel a meal, log in to your account. On the left of the main page you will see an option, menu. Click menu, then click on the date you wish to cancel. Must give 2 days in advance, in order to receive credit. Credit for the value of the meal(s) will be added to your account. 


Q: What is your refund policy?

A: Canceled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order. No cash refunds for missed lunches.  If a student will not be on campus, leaves early, goes on a field trip or otherwise, it is the account holder's responsibility to know not to order lunch that day. 

Q: What if I have children in multiple grades?

A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if my child is sick?

A: If your child is out sick, you must notify us by ***8 am***. Please contact us by ***8 am*** so we can issue you a credit.

We can not give a student a credit without notice. 

To notify us that your child is sick, please text: 323-804-3388

Q: What is your privacy policy?

A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.